Good to know

Dear guests and friends of our Almfamilyhotel Scherer****

This service guide will give you a list of our hotel services and important information for your holidays in Obertilliach, East Tyrol.

 

Almfamilyhotel Scherer****
Dorf 145
A-9942 Obertilliach

We will be happy to pick you up at the station when you arrive and take you back at departure. Only after prior announcement & for a fee.

Enjoy your vacation with our AlmfamilyKULINARIK

  • 'Osttirol breakfast' with numerous fresh and regional products
  • Almfamily-Marende from 15.00 to 17.00 homemade pastries & hot drinks
  • Free choice of ice cream or dessert for all children in the evening
  • All day (8.00 - 22.00) non-alcoholic drinks to 'tap yourself' for everyone
  • Vitamins all day long: fresh apples to take for free
  • Lunch snack: salad buffet & soup of the day
  • 5-course gourmet menu of choice for mom & dad in the evening and 3-course menu for the kids
  • Children's table with childcare from 3 years (Sun - Fri)

Enjoyment is something wonderful - no matter what form it takes. And during your Alm vacation we will spoil you with our stunning Almfamily cuisine. So that we can offer you the full flavor of our enjoyable philosophy, we ask you to inform us in advance about allergies and intolerances.

Our restaurant is open daily from 12.00 to 01.30 p.m. and in the evening from 06.30 to 08.00 p.m. Our culinary team around East Tyrol’s only cook with a Michelin star will pamper you with typical Austrian and international dishes.
Switch off properly in our Almwellness area. Our ALMWELLNESS with sauna, steam bath, infrared cabin, panoramic relaxation room, massage and gym is located on the first floor and is open for you daily from 02.00 to 07.00 p.m. Our indoor pool is open daily from 10.00 a.m. to 07.00 p.m. We will be happy to open our vitality area also at other times. We ask you to keep to the sauna and pool rules!
Dr. Obmascher Dorf 120, 9942 Obertilliach Tel. +43 (0) 4847 5133 Opening hours: Mon, Wed, Fri: 08.30 a.m. to 12.00 p.m. + 04.00 to 05.45 p.m.; Di 4.00 p.m. to 05.45 p.m.
Please tell us already at your booking if you suffer from allergies. Our whole team is endeavouring to fulfil your wishes.

Mitterdorfer Johann Peter
Rodarm, 9942 Obertilliach
Tel. +43 (0) 4847 5273

On request, we can equip your room free of charge with a cot, changing mat, baby bathtub, nappy bucket, potty, baby monitor etc.
For the adults you will find these in your suite. Children’s bathrobes can be picked up at the reception.
You can settle your bill in cash, Visa, Master and EC debit card.

Bank Austria
IBAN: AT62 1200 0100 0995 5476
BIC: BKAUATWW

A small selection of different books and newspapers can be found in our ALM lounge. Please bring the borrowed books and newspapers back again.
For the adults, these are already in the suite. Children's bathrobes (size: 128 & 140) and baby ponchos can be borrowed at the reception.
You have the possibility to have your clothes ironed for a small extra charge. Please bring the to the reception. You can also borrow an iron and ironing board for your suite.

Emergency number reception: 0664/9299829
Fire brigade # 122, Police # 133, Emergency # 144,
Plasters etc. are available at the reception.

Our breakfast buffet is open for you from 07.30 to 10.00 a.m.
Lunch is available from 12.00 to 01.30 p.m. (buffet with soup and salad).
In the afternoon we will prepare our “Marende” in the AlmLounge from 03.00 to 05.00 p.m. Dinner is served from 06.30 to 08.00 p.m.
Our children’s table can be used from Sun-Fri at 12.00 p.m. and 06.00 p.m. (in the children’s restaurant). Please sign up your children directly in the Himbeergolliclub.

You can let us add any consumed items to your room bill. We ask you to sign the bills. Your signature will help us to prevent later complaints.
The fax and copy machine at the reception is also available to our house guests against a fee. Fax number: + 43 (0) 4847 20 000-50
What would you like? We will inform you about different options at the reception.

Our gym is nature! A small indoor gym can be found on the spa floor. Use of the gym at your own risk. Our gym is open for you from 07.00 a.m. to 07.00 p.m.
Children under the age of 16 are only allowed to use the gym with their parents!

Please turn to our reception if you need help with your luggage or if you would like to stow the luggage temporarily.
The mass plan of the parish church Obertilliach is available at the reception.
A gift of a special kind. We will be happy to create your individual gift voucher at the reception.
Will be changed every day (please put them on the floor). Please turn to our reception if you would like additional towels, bath towels, sauna towels or fresh sheets.
Dogs are not allowed in our Almfamily suites. You will certainly find a good home for your pet while you spend your holidays with us.
...is the name of our mascot which can also be purchased at our shop.
  • all-day non-alcoholic drinks at self-service for our little ones
  • Morning: “East Tyrol breakfast” with local products
  • Vitamins all day long: fresh apples at self-service
  • Evening: children’s menu with savoury and healthy dishes

…is open from Sunday to Friday from 09.00 a.m. to 02.00 p.m. and from 05.00 to 08.00 p.m.
Our child carers are excellently trained for your little ones and look forward to the little guests.

Our hotel bar (in the restaurant) is open daily for you until 02.00 a.m.

In your room and in the whole hotel you can use free WLAN. The password for the WLAN “HOTEL SCHERER” is “obertilliach”. Moreover, we have business WLAN.

Prices:
1 day   € 5.00
3 days   € 10.00
1 week   € 20.00
2 weeks   € 35.00

More information at the reception.

Do you need an additional blanket or an additional cushion? Please turn to our room fairies or our reception.
District hospital Lienz Tel. +43 (0) 4852 606
We accept debit cards and credit cards (Visa, Mastercard, Maestro).

Depending on availability you can use our late check out.
You are free to stay in the hotel until 5.00 p.m., use our spa area and help yourself to our Almfamily Marende from 3.00 to 5.00 p.m. in the lobby. We charge € 35.00 per suite for this.
Please announce your late check out until 6.00 p.m. the day before at the reception.

Massage appointments can be booked at our reception where you can also look at the list of offers.
Our lunch buffet offers you different soups & salads from 12.00 to 1.30 p.m.
You can fortify yourself with coffee & cake at our “Marende” in the lobby, daily from 3.00 to 5.00 p.m.

We close our doors at about 10.00 p.m. If you return home later, please use the entrance at the front to the staircase. Your room key (please don’t forget) unlocks this door.

You can get out of the building over marked paths from every floor. In the case of a fire alarm please don’t use the lift.
We have enough parking in front of the hotel which you can use for free.
You can give your mail to us at the reception.

Your room and all hotel facilities are cleaned carefully. Should you still find a flaw please tell us.
We would like to constantly improve our quality. If you have a wish or also criticism please talk to us or fill out our guest survey.

Are available at the reception.

Smoking is forbidden in the whole indoor area of the hotel.
We will be happy to provide ashtrays for your balcony and the outdoor areas.

Unser Restaurant ist täglich zu Mittag von 12.00 bis 13.30 Uhr und am Abend von 18.30 bis 20.00 Uhr geöffnet. Unser Kulinarikteam, rund um Osttirols einzigen Koch mit einem Michelin Stern, verwöhnt Sie mit typisch österreichischen und internationalen Gerichten.

The reception is staffed continuously from 07.00 a.m. to 8.00 p.m.
During this time, our staff will be happy to provide you with information.

All rooms are equipped with a safe. We will be happy to help you programme it.
At our reception and in the Himbeergolli Club we have board games and card games that we will be happy to lend to you for free.
Should you find a defect please turn to our reception. We will take care of it immediately.
Mini-Bowlingbahn Airhockey Dart Tischtennis Billard PlayStation Tischfußball Chillmöglichkeiten

A selection of toiletries is provided in your room.
We will also be happy to help you if you need a shaver, tooth brush articles, comb etc.

Just opposite of our hotel you can find a sales point for ski passes.
Cross-country ski tickets as well as the “Osttirol Card” are available at the reception.

The tourism office is in the village right opposite of the community hall.

Opening hours:
Monday to Friday: 8.00 a.m. to 12.00 p.m., 2.00 p.m. to 5.00 p.m.

TV

With your flat-TV you can receive over 100 television channels as well as radio and teletext.

Emergency number reception: +43 (0) 664 929 98 29

Some country codes:
Germany 0049
France 0033
Italy 0039
Luxembourg 00352
Netherlands 0031
Switzerland 0041

Our tap water can be consumed without hesitation. It is best Tyrolean spring water.
Our water world is open daily for you from 10.00 a.m. to 7.00 p.m.

In your cupboard under the TV there is a laundry bag for your dirty laundry. Hand it in at the reception where we will put your room number on it and bring it to the laundry. We will tell you at the reception when you can pick up the clean laundry.
The price is €12.00 per laundry bag.

Please tell us your desired wake-up time at the reception.
Ihre Suite wird MO – SA täglich gereinigt.
Sollten Sie am SO etwas benötigen, kommen Sie gerne zur Rezeption.

Should you have any further wishes please tell us. We will be happy to be there for you!

We wish you a nice stay in our house!
The Scherer family & the A-team

Always worth a visit
Situated at 1,450 m above sea level